💡 Why it matters:
Correct access ensures real-time comment processing, visibility into your ad performance, and uninterrupted moderation.
✅ Before You Begin
Make sure you have Full Control of your Meta Business Account.
If you don’t, ask your Meta admin to complete these steps.
1. Go to Business Settings
Navigate to Business Settings in Meta Business Manager.
In the left sidebar, go to Partners.
Click “Add” and choose “Give a partner access to your assets.”
2. Add BrandBastion’s Business ID
Paste in BrandBastion’s Business ID.
📌 Don’t have the ID? Reach out to your BrandBastion contact or contact support.
3. Select BrandBastion and Share Assets
Once BrandBastion appears under partners:
Click “Share assets”
Proceed to select the Facebook Pages and Ad Accounts we’ll need access to.
4. Grant Access to Facebook Pages
For Organic Page Moderation, select the relevant Facebook Pages and choose:
Access Type: Partial access (business tools + Facebook)
Permissions:
Content
Messages
Community activity
Ads
Insights
Note: The Content permission is essential to monitor Visitor Posts and Page activity.
5. Grant Access to Instagram Accounts
If you want BrandBastion to moderate comments on Instagram Organic and Instagram Ads, grant access to your Instagram accounts:
6. Grant Access to Ad Accounts
Select the ad accounts you want to include.
Under permissions, enable: Manage campaigns
Access Type: Partial access (Manage campaigns, view performance and Manage creative Hub mockups)
🚨 Important: To moderate ads or boosted organic posts, we need access to both:
The Ad Account, and
The Facebook Page connected to the ad.
Final Step
Click Save Changes
You're all set—BrandBastion will now have access to deliver full moderation and insights.