BrandBastion

Quick Tour of the BrandBastion Platform

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Set up asset coverage across Meta, YouTube, TikTok, and X (Twitter) in minutes—whether for organic, paid, or both.

How to Add and Remove Assets for Coverage

This guide outlines the minimum permissions required to connect your social media assets to BrandBastion.

Permissions Needed to Connect Social Assets

This guide helps you grant BrandBastion access to your Meta assets—Facebook Pages and Ad Accounts.

Granting BrandBastion Access via Meta Business Suite

Inviting Your Team

Organize assets by region, team, client, or brand to streamline workflows and reporting.

Create and Use Asset Groups

Glossary

Supported Browsers for BrandBastion Platform

Understand key limitations that impact moderation, engagement, publishing, and listening across supported platforms.

Network API Limitations

Understanding historical and real-time crawling capabilities

Remove BrandBastion access from any connected platform when offboarding, changing roles, or updating integrations.

How to Revoke BrandBastion Access from Social Accounts

Secure your BrandBastion account by enabling or disabling Two-Factor Authentication (2FA) using an Authenticator App.

Manage Two-Factor Authentication (2FA)

Reset or Change Your Password

Create Workspaces to Manage Multiple Clients or Projects

Update Your Personal and Company Info

Reconnect Expired or Expiring Assets

Everything you need to get fully operational with BrandBastion Essential.

BrandBastion Essential: Onboarding Checklist

This guide explains how to onboard users with Single Sign-On (SSO) after your SSO configuration has been completed by our team.

How to Set Up SSO Access for Your Team

Need to shut down your BrandBastion account? Here’s how to fully delete your account and revoke access to connected social profiles.

How to Delete Your BrandBastion Account

Use this when someone on your team created a BrandBastion user with the wrong email (personal vs. work), or when you need to clean up access and notifications.

How to Remove a User Account

Invite links let influencers securely connect their Facebook and Instagram assets so you can monitor partnership ad comments without adding them to your owned asset stack.

Invite influencers to connect via the invite link (Facebook and Instagram)

Narrow monitoring by campaign URL identifiers or caption keywords so BrandBastion only crawls comments you care about.

How to Monitor Specific Ads and Posts

Our moderation models, combined with powerful translation capabilities, support 194 language entries for global coverage.

Languages supported for conversation classification and tagging

Use this guide to check which interactions BrandBastion can monitor, moderate, and reply to across supported platforms.

BrandBastion Coverage by Platform

Plug in, connect your accounts, and go live with BrandBastion.

Getting Started

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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