We ask for the minimum necessary access rights for you to be able to monitor and manage comments and posts on our platform.
Facebook & Instagram
To manage both organic and ad comments, we need access via Facebook Business Manager and the Instagram Graph API.
Permissions Required:
Email + Public Profile
Show list of pages
Read page engagement
Read ads
Instagram basic access
Instagram Insights
Page manage metadata
Page manage engagement
Page read user content
Read insights
Instagram manage comments
Instagram manage messages
Pages messaging
Pages manage posts
Instagram content publish (only if you publish via BrandBastion)
What level of access do you need to have to grant access to assets on the platform?
Role Requirements:
Organic: Moderator role on the Facebook Page
Ads: Advertiser role on the Facebook Ad Account
Instagram: Business account connected to a Facebook Page you have access to
🚨 Ad agency note: If you only have advertiser access on ad accounts but not on the corresponding Facebook Pages, comment coverage will be incomplete.
YouTube
Permissions Required:
Manage YouTube (to monitor/hide video comments)
Email
Profile
OpenID
What level of access do you need to have to grant access to assets on the platform?
Role Requirements:
Organic: At least Editor access on the YouTube channel
Ads: Standard-level access on the linked Google Ads account
X / Twitter
Permissions Required:
Profile information
Tweets
Manage account
Access to Twitter ads account
What level of access do you need to have to grant access to assets on the platform?
Role Requirements:
Organic: Logged into the Twitter account
Ads: Campaign analyst role
TikTok
Permissions Required:
Ad account management
Ads management
Reporting
DPA catalog management
TikTok Business
Ad comments
What level of access do you need to have to grant access to assets on the platform?
Role Requirements:
Ads: Operator role on the TikTok ad account
Permissions Required:
Profile information
Manage profile
Manage profile feed
Read organization
Manage organization feed
Manage organization social feed
Organization admin
Read organization followers
Read 1st-degree connections
What level of access do you need to have to grant access to assets on the platform?
Role Requirements:
Must be an Admin on the LinkedIn company page
🔎 How to Review Granted Access
You can verify permissions you've already granted here:
LinkedIn: Go to Settings > Partners & Services
TikTok: Go to Manage App Permissions
📌 Key Takeaways
The platform inherits your permissions—you must hold the correct roles to connect assets.
For full comment visibility, both organic and paid permissions are needed.
Limited access = limited coverage