Skip to main content

Instagram Publishing Errors

Quick fixes for common Instagram publishing errors—so you can post without disruptions.

Updated over 4 months ago

Page request limit reached

Page request limit reached.

Recommendation:
This error occurs when the profile reaches its API call limit, preventing publishing and syncing new comments. The daily limit is based on daily active people (DAP)—the higher your page's DAP, the higher the limit. Wait for the profile to be unlocked by the native platform.

The video format is not supported

The video format is not supported. Please check spec for supported video formats.

Recommendation:
The video you're trying to upload doesn’t meet Instagram’s format requirements. Verify the video adheres to the platform specifications or enable the video processing tool to convert it.

The aspect ratio is not supported

The aspect ratio is not supported.

Recommendation:
Ensure the image has an aspect ratio between 4:5 and 1.91:1. Crop the image and try publishing again.

An unexpected error has occurred. Please retry your request later

An unexpected error has occurred. Please retry your request later.

Recommendation:
This is a general error with no specific details. Retry posting the content later.

Error validating access token

Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.

Recommendation:
The token granting access to the profile has expired or been revoked. Reconnect the profile to restore access.

The image format is not supported

The image format is not supported.

Recommendation:
Ensure the image resolution is within Instagram’s limit of 1920x1080px. Resize the image and attempt publishing again.

Fatal

Fatal

Recommendation:
Instagram’s anti-spam mechanism has flagged the post. Modify the content and try again. This error is AI-driven, and no further details are provided by Instagram.

(#10) The user is not an Instagram Business.

(#10) The user is not an Instagram Business.

Recommendation:
This happens if the Instagram Business Account has been switched to a Creator Account. Revert the account to a Business Account.

User access is restricted

User access is restricted.

Recommendation:
The Instagram account has likely been restricted due to guideline violations. Log in to the Instagram app and follow any on-screen instructions to resolve the issue.

You reached the maximum number of posts allowed by the Content Publishing API

You reached the maximum number of posts that is allowed to be published by Content Publishing API.

Recommendation:
Each Instagram profile is limited to 25 posts per 24 hours when using third-party tools. Wait before posting more content.

Application request limit reached

Application request limit reached

Recommendation:
This occurs when Instagram and Facebook networks are busy. Wait for a while before trying again.

We restrict certain activity to protect our community

We restrict certain activity to protect our community. Tell us if you think we made a mistake.

Recommendation:
The post was flagged by Instagram’s AI algorithms. Adjust the content and attempt publishing again.

The Instagram account is inactive, checkpointed, or restricted

The Instagram account is inactive, checkpointed, or restricted. Please sign in to the Instagram app and complete any actions the app requires to re-enable their account.

Recommendation:
Log in to the Instagram app and follow any on-screen prompts to resolve account checkpoints. Note that it may take time for Instagram to clear these restrictions.

Application does not have permission for this action

(#10) Application does not have permission for this action.

Recommendation:
Verify that your Instagram account and Facebook Page are correctly linked and that you have an Admin role on the Facebook Page. Reconnect your account and accept all permissions.

Media upload failed (Error 2207001).

2207001 Error: Media upload has failed with error code 2207001

Recommendation:
Similar to "Application request limit reached," this happens when the platform is overloaded. Wait and retry your post later.

Did this answer your question?