What Agent+ Includes
Context-Aware Understanding
Every reply starts with post analysis. Captions, voiceovers, and on-screen text are analyzed to classify intent, so replies match the conversation.
Knowledge Grounding
Answers are pulled directly from your help center, website, or custom snippets using retrieval-augmented generation (RAG).
All sources used are shared for transparency.
Trusted Replies
Replies reflect your brand voice through custom instructions.
Tone guardrails and phrasing preferences ensure consistency across all markets.
Persona overlays adapt replies for leads, fans, or support scenarios.
AI Safeguards
Risky replies are auto-archived.
Sensitive or non-approved content is blocked before it reaches your team.
Escalation policies flag anything outside brand standards.
Operational Efficiency
Pre-drafted replies land in your queue for one-click approval.
Batch approval speeds up publishing.
Your team can focus on complex cases, while AI handles the high-volume baseline.
Unique Functionality
Example of context-aware reply:
User: What is she using?
Reply: @user She’s wearing our newest Velvet Foundation ✨ It gives that smooth, flawless finish while keeping skin hydrated!
Keeps tone on-brand: Replies mirror your preferred style.
Pre-drafted replies: Always ready for approval, not auto-published.
Efficient review: Teams approve safe, polished drafts instead of writing from scratch.
What’s Next with Connect+
🚀 Reply faster at scale
Approve high-quality replies that are already drafted, safe to publish, and consistent with your brand voice.
📈 Handle volume with confidence
Efficiently manage large conversation loads without losing context.
🛡 Protect your brand
Safeguards prevent off-brand or sensitive replies from ever leaving the draft stage.