Why It Matters
Saved Replies enable faster, more aligned communication across teams — keeping responses sharp, on-brand, and scalable.
Adding a Saved Reply
You can create Saved Replies from two places:
My Account → Company → Saved Replies
Directly from any conversation after clicking Reply
How to Create a Saved Reply
Click "Create Saved Reply" to draft your message.
Use AI to generate variations: Instantly create up to 20 alternative versions for flexibility and tone adjustments.
Tag your Saved Reply:
📌 When a comment or message shares the same tag, your Saved Reply will be automatically suggested.
Using a Saved Reply
When replying to a conversation:
Click "Reply" on the comment or message.
Select a Saved Reply from the list that appears.
The reply will pre-populate in the response box.
Edit as needed to customize, or send immediately.
🚀 Pro Tip: Keep a core library of Saved Replies updated quarterly to align with brand voice shifts, product updates, or new FAQs.