Coming Soon
Why Use It
Send alerts where your team collaborates (no need to forward emails)
Centralize monitoring in shared Teams channels
Accelerate issue response with alerts posted directly to the right threads
How It Works
BrandBastion alerts and reports can be emailed directly into a Microsoft Teams channel using Teams’ built-in channel email address feature.
Once configured, any email sent to that address will appear as a new message in the selected channel.
Step-by-Step: Send Alerts or Reports to Microsoft Teams
1. Create an email address for your Teams channel
Follow these steps in Microsoft Teams:
Go to Teams
Find the channel you want to email
Click the More options (
...) next to the channel nameSelect Get email address
Copy the email address shown
This generates a unique email address (e.g., [email protected]) linked to that specific channel.
📌 Note: Your Microsoft 365 admin may control whether this feature is available or who can use it.
2. Add the Teams email to BrandBastion
For Alerts:
Go to your Alert WorkflowFor Reports:
Go to Manage Scheduled ReportsFind the field:
“Add external emails from approved domains (e.g., Slack, Microsoft Teams)Paste the Teams channel email address you just created
Use Cases
🚨 Risk alerts → posted in
Generalor#Social-MonitoringTeams channels📊 Weekly reports → routed to
#Marketingor#CX Performance⚠️ Volume spike alerts → posted to triage channels for live action