BrandBastion

Route alerts and reports directly into a Slack channel using the Send Emails to Slack feature. This is useful for teams who monitor issues in real time or triage via…

Send Alerts or Scheduled Reports to Slack

Forward alerts and scheduled reports directly into Microsoft Teams channels for better visibility and faster team action.

Send Alerts or Reports to Microsoft Teams

Connect BrandBastion with your tool stack.

Integrations

Create Zendesk Tickets with BrandBastion: Via Workflows or Manually

Easily view and edit Zendesk ticket details without switching platforms to streamline customer case handling.

Managing Zendesk Data Within BrandBastion

Manually connect Zendesk users with social media profiles for a unified, cross-platform customer view.

Linking Zendesk Users to Social Media Profiles

Zendesk Integration FAQs

Zendesk

How to Connect Your Salesforce Account to BrandBastion

This guide shows how to create Salesforce Cases from BrandBastion, either automatically via Workflows or manually from any conversation.

Create Salesforce Cases with BrandBastion via Workflows or Manually

BrandBastion lets you connect a social media profile to a Salesforce Contact so your team can recognize returning customers, track history, and keep context consistent across platforms.

Linking Salesforce Contacts to Social Media Profiles

This guide shows how to view and manage Salesforce Case data directly inside BrandBastion, so your team can triage and update cases without leaving the Reply flow.

Managing Salesforce Case Data in BrandBastion

This FAQ helps teams troubleshoot the BrandBastion + Salesforce integration and avoid the most common setup and permissions pitfalls.

Salesforce Integration FAQs

Salesforce

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