BrandBastion

Learn how to connect Shopify to BrandBastion

How to connect Shopify to BrandBastion

Link a social profile to a Shopify customer to pull order and customer context into the inbox while you reply.

Link a social profile to a Shopify customer

Understand what data BrandBastion’s AI can use once you enable the Shopify toggles in your prompts.

Shopify data in AI replies — what turns on when you enable the toggles

This guide helps you match BrandBastion-identified products to your Shopify catalog so agents can answer faster with accurate links, variants, and stock.

Use Shopify product match to reply faster and more accurately

Shopify customer detection helps teams identify and link customers using email addresses or order details shared in direct messages.

Shopify Customer Detection in Direct Messages

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