When to Use Auto-Archive Workflows
Use this workflow to streamline moderation and cut manual triage time. Ideal for:
Filtering spam, scams, and trolls
Clearing irrelevant collab requests
Removing comments with no engagement value
Recommended Archive Rules
Here are smart ways to deploy auto-archive to speed up inbox management:
🧹 Archive Irrelevant Messages
Set keyword- or tag-based rules to auto-archive messages that don’t require a response or action.
Examples:
Bot/spam phrases: “click this link,” “DM for promo,” “win a free iPhone”
Empty user tag comments: Messages like “@friend” that don’t add value
🛡️ Archive Based on Moderation Tags
If you're using BrandBastion's Reputation+ or Engage+ plans, auto-archive any comment flagged by our moderation engine with these tags:
Spam
Discrimination
Competitor Promotions
Socio-political Discussions
📌 This keeps hot-button or policy-breaking content out of view, without manual moderation.
🤝 Archive Collab Requests (When Not Accepting)
Not open to influencer or brand collaborations? Set up rules to auto-archive DMs and comments that include phrases like:
“Let’s collab”
“Work with us”
“Brand ambassador”
🚨 Archive Phishing and Scam DMs
Block deceptive messages fast. Create rules for phrases like:
“Your account will be deleted”
“Verify your page”
“Instagram security alert”
💡 Update this list regularly based on new scam trends you see.
📬 DM Behavior Note
Archived DM threads will be automatically unarchived if the same user sends a new message in the thread.
This applies to both:
Normal DM messages
Instagram Story Replies
Final Tip
Set these archive rules at the queue or account level to ensure consistency across all managed pages.