BrandBastion

Bring TikTok Shop buyer support into your TikTok inbox so agents can triage and reply with commerce context.

Connect TikTok Shop to BrandBastion

Send fast, compliant replies from the TikTok Shop composer, including text, images, and commerce cards.

Reply to TikTok Shop Buyers from BrandBastion

View a buyer’s recent orders inside the conversation so agents can answer order, shipping, and refund questions without leaving the inbox.

Resolve TikTok Shop Order Questions with the Buyer Orders Panel

Generate faster, more accurate replies by enriching AI reply input with TikTok Shop order and product context.

AI Replies for TikTok Shop: Using Buyer Context

TikTok Shop

Create a custom design with text, images, and links

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